Last updated: January 2024
All Zendicraft products are digital files. There is no physical shipping involved. Your presets and LUTs are delivered instantly via email after purchase.
After completing your payment through Stripe, you will receive an email at the address you provided during checkout. This email contains a secure download link for your purchased files.
| Detail | Information |
|---|---|
| Delivery method | Email with download link |
| Delivery time | Instant (usually within 1 to 2 minutes) |
| File format | ZIP archive containing preset/LUT files |
| Download limit | Available for 30 days after purchase |
| Cost | Free (included with every purchase) |
Depending on the product, your download may include:
Download sizes vary by product. Most packs are between 10 MB and 100 MB. A stable internet connection is recommended. Files are delivered as a single ZIP archive that you can unzip on any modern operating system (Windows, macOS, Linux).
If you have not received your download email:
If you need to download your files again after the 30-day window has passed, simply email us with your order details and we will send a fresh download link. We keep all purchase records on file and are happy to help.
Your download link is unique to your purchase. In accordance with the UK GDPR, your personal information is protected throughout the delivery process. See our Privacy Policy for full details.
Any questions about your download? Email us at info@zendicraft.com. We aim to respond within one business day.